Client Project
Portfolio
Smart water & electricity metering, prepaid and postpaid billing, and tariff management — tailored to every property we serve across South Africa: Gauteng, the Western Cape and KwaZulu-Natal.
One partner. Every utility need, tailored.
No two properties in this portfolio run the same way — a month-to-month rental community, a homeowner estate, a multi-tenant retail centre, a managed portfolio, a standalone rural store and a mixed-use development. Rather than dropping a standard package onto every site, each project below was assessed on its own terms, and fitted with the metering, payment model and billing structure that actually suits how it operates.
Smart Metering
Digital electric and water meters providing real-time, accurate consumption data per unit or tenancy.
Prepaid or Postpaid
Payment models matched to the property — prepaid for high-turnover residential, postpaid for commercial tenancies.
Transparent Billing
Real-time access to fees, tariffs and consumption reports for owners, tenants and residents alike.
Tariff Analysis
Regular checks of bulk accounts against metro billing to secure the best possible tariff rates.
Residential Estates & Body Corporates
Full utility management from billing and revenue collection through to network maintenance.
Commercial & Industrial Developments
Smart metering, tariff optimisation and backup power for sites with complex utility needs.
Property Management Companies
One accountable partner for portfolios spanning multiple sites, with consistent billing and reporting.
Metering technology we deploy
Every project in this portfolio runs on certified, locally-supported metering hardware — matched to the utility and the load. Water sites run on ultrasonic metering with no moving parts; electricity sites run on SABS/STS-compliant Hexing meters, prepaid or postpaid depending on the site.
Ultrasonic Water Meter
No moving parts, so accuracy holds regardless of water quality or pressure. Real-time, remotely-read consumption data with built-in leak detection.
Hexing Prepaid Meter
STS-compliant single phase prepaid energy meter with keypad and remote token recharge, tamper detection and load limiting — the standard for high-turnover residential sites.
Hexing Postpaid Meter
High-accuracy single phase postpaid energy meter with multi-tariff support and flexible communication interfaces — built for commercial tenancies and body corporates.
One wallet. Every service.
Every resident, tenant and owner in this portfolio manages their utilities through the Flo Utility Metering Wallet app — one wallet covering electricity, water and gas. Top up, track live consumption, get balance notifications and view past transactions, all from one place, on or off site.
- Electricity
- Water
- Gas
- Top-up & balance alerts
- Transaction history
IDLADLA
Umhlali, R102, Dolphin Coast, KwaZulu-Natal · idladla.com
IDLADLA — month-to-month residential community, Umhlali
IDLADLA is a large-scale, month-to-month residential rental community on the R102 near Umhlali, growing towards 152 standalone buildings of 14 self-contained, ensuite units each. With no deposits, credit checks or lease agreements, guests pay in advance and expect full visibility into what they owe — which makes accurate, high-volume prepaid metering essential to how the site runs.
Payment Model
Prepaid electricity, water and Wi-Fi on every unit — no deposits, no credit checks, guests top up and manage their own usage.
Smart Metering
Sub-metering across each 14-unit building so consumption is tracked per unit rather than estimated.
Transparent Billing
Real-time usage and balances visible to guests before they commit to another month.
Tailored Extras
Optional back-up power on a separate tariff, so residents choose — and pay for — resilience only if they want it.
Lalela Estate
Sheffield Beach, KwaZulu-Natal North Coast · lalelaestate.com
Lalela Estate — freestanding-home lifestyle estate, North Coast
Lalela Estate is a 104-hectare homeowner lifestyle development on KwaZulu-Natal's North Coast, offering freestanding homes and land. As a homeowner estate rather than a rental community, the utility priorities shift from high-turnover simplicity to estate-wide consistency and body corporate accountability — owners expect individually accurate billing, and the body corporate expects one dependable partner managing the whole network.
Payment Model
Prepaid or postpaid electricity and water per home, so homeowners are billed only for what they use.
Estate Administration
Estate-wide revenue and billing administration, giving the body corporate one accountable partner instead of several contractors.
Tariff Analysis
Regular checks of the estate's bulk account against municipal billing to avoid overpaying on bulk supply.
Owner Liaison
Ongoing communication with new homeowners and residents around meter registration and billing queries.
SUPERSPAR Salta
Marine Walk Shopping Centre, Umdloti, KwaZulu-Natal · supersparsalta.co.za
SUPERSPAR Salta — multi-tenant retail centre, Umdloti
SUPERSPAR Salta anchors Umdloti's Marine Walk Shopping Centre, a multi-tenant retail environment combining the supermarket with a café, florist, décor store, sushi bar, pizzeria, butchery and bottle store. That mix of trading formats — each with a different load profile — calls for a commercial-grade metering solution built for accuracy across many tenancies at once.
Payment Model
Postpaid, sub-metered electricity and water billed accurately to each individual tenancy within the centre.
Smart Metering
Electric metering built to manage the heavy, variable loads of refrigeration, food prep and hospitality tenants.
Dynamic Tariffs
Tariff structures that reflect time-of-use and demand patterns across a busy retail centre.
Transparent Billing
Clear reporting for landlord and tenants alike, removing disputes over shared services.
Index Property
Managed portfolio, KwaZulu-Natal · indexproperty.co.za
Aerial view of Ballito, KwaZulu-Natal — apartments and businesses along the coastline, representative of the sites in this managed portfolio
Index Property Solutions manages a broader portfolio of body corporates, sectional titles, share blocks and full-title properties on behalf of owners and landlords, spanning both residential and commercial stock across multiple sites. Because Flo works across the whole managed portfolio rather than a single building, the focus is on delivering one consistent standard of metering, billing and reporting no matter which property in the portfolio is being viewed.
Payment Model
Site-by-site tailoring — residential units on prepaid, commercial tenancies on postpaid where that suits cash flow.
Consistent Reporting
One billing and reporting standard applied across every property, so clients get comparable data site to site.
Tariff Analysis
Regular tariff checks against metro billing across the portfolio to catch overcharges early.
Single Point of Contact
One accountable partner for maintenance, faults and tenant queries across all managed sites.
Rencken Group of SPAR Stores
Mandini · Maphumulo · Richards Bay · Winterton · Ladysmith · Kranskop, KwaZulu-Natal · spar.co.za
Rencken Group SPAR stores — six sites spanning KwaZulu-Natal's coast and interior
The Rencken Group operates a cluster of SPAR stores across six KwaZulu-Natal towns — Mandini, Maphumulo, Richards Bay, Winterton, Ladysmith and Kranskop — ranging from coastal centres to small inland towns. Each SPAR anchors a small shopping centre, so Flo's metering covers the anchor store as well as every centre-line shop trading alongside it, from bottle stores and takeaways to hairdressers and hardware outlets. Running six sites to one consistent standard, while still tracking each town's own municipal tariff, is what this project is really about.
Payment Model
Postpaid commercial electricity and water metering across the anchor SPAR and every centre-line tenant, billed individually per shop.
Multi-Site Coverage
Six towns spanning KwaZulu-Natal's coast and interior, each run to the same metering and billing standard.
Tariff Analysis
Regular checks against each local municipality's bulk rate, since tariffs vary town to town and a change at any one site needs catching early.
Centre-Line Metering
Sub-metering extended to every shop trading alongside the anchor SPAR, not just the supermarket itself.
Simbithi Verve
Simbithi Eco Estate, Ballito, KwaZulu-Natal · simbithiverve.com
Simbithi Verve — apartments & office suites, Simbithi Eco Estate
Simbithi Verve is the most mixed-use project in the portfolio — 28 luxury apartments available to buy, rent long-term or book as short stays, plus modern office suites, all inside the secure Simbithi Eco Estate. That triple-mode residential use, combined with commercial office tenants, needs the most flexible metering setup Flo manages.
Payment Model
Flexes by unit type — prepaid for short-stay guests, prepaid or postpaid by owner preference for residents, postpaid for office tenants.
Real-Time Billing
App-based billing so short-term guests and long-term tenants alike see exactly what they're using.
Backup Power
Integration with the estate's existing 24/7 backup power offering.
Separate Reporting
Independent tariff and billing streams for the residential and commercial sides of the development.
What ties the portfolio together
Across six very different projects — from a 2,000-unit residential rental community to a single rural supermarket — the model stays consistent: assess the property first, then build the metering and billing setup around it, rather than forcing a standard package onto every site.
| Project | Type | Payment Model | Key Focus |
|---|---|---|---|
| IDLADLA | Residential | Prepaid | High-volume, per-unit sub-metering |
| Lalela Estate | Residential | Prepaid / Postpaid | Estate-wide billing administration |
| SUPERSPAR Salta | Commercial | Postpaid | Multi-tenant retail sub-metering |
| Index Property | Residential & Commercial | Mixed | Portfolio-wide consistent reporting |
| Rencken SPAR Group | Commercial | Postpaid | Six-town metering, incl. centre-line shops |
| Simbithi Verve | Residential & Commercial | Mixed | Flexible metering across use-types |
Transparent. Smart. Metering.
Whatever the mix of residential, commercial or industrial space — and whatever the right balance of prepaid and postpaid billing — Flo Utility Metering builds the smart metering, tariff management and transparent billing structure to match, backed by one wallet for every service. One accountable partner, for every property in the portfolio.